How we work

We are based locally and offer a truly personalised service. We will meet all of our permanent clients face to face, ideally in the home in which your home assistant will be working, to build relationships and be able to tailor make our services to each unique situation. In addition to this we also meet every single one of our home assistants in person, so as to ensure that we will only ever put forward candidates who we feel would be a suitable match for your needs.

We operate differently to the majority of home care agencies who will allocate their staff to you based on availability and so can offer a limited and, at times, less flexible service than some people may require.  With Happy Families, you will have full control over the selection of your home assistant and you’ll pay them directly, meaning:

• You have control over the times and days that you would like them to work
• You will work with them to decide on their duties and roles
• Long-term relationship with one person
• Your money is not being spent on expensive on-going agency overheads

For more information on how we work and to see if our way of working would be suitable for you or your family member, please contact us.

Our Home Assistants

Being a good home assistant is an opportunity to truly make a difference to someone’s life and enable them to continue to live happily and independently in their own home.

We meet all of our home assistants in person to ensure that not only do you possess the necessary qualifications and experience required, but also that you have the ability to build close relationships and enhance the lives of others. This meeting helps us get to know you and understand the types of role and situations which will suit you best.  We believe that matching home assistants with clients is a two-way process, and it is vitally important for both parties to ‘choose’ each other.

We will thoroughly check all your qualifications and references (including verifying the originals of all paperwork) so that our clients can be  assured that all of our candidates have the appropriate level of experience and qualities required, and can support our home assistants in obtaining the necessary certifications.

We are always looking for fabulous home assistants to register with us! If you meet our minimum requirements, please register here.